Effective Date: September 8, 2026
Home Pillars Inc. respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information submitted through homepillars.ca or provided when you communicate with us.
Information We Collect
When you complete a form or contact Home Pillars, we may collect:
- Your name
- Email address
- Phone number
- Property address, when provided
- Whether you own a lot or have architectural drawings
- Project details and other information included in your message
Our website may also collect limited technical information through cookies and similar technologies. This can include your IP address, browser and device type, pages visited, referring website, and general website activity.
Please do not submit financial, health, identification, or other sensitive information through our website forms.
How We Use Your Information
We may use your information to:
- Respond to questions and requests
- Contact you about a consultation or potential project
- Review the property and project details you provide
- Prepare for future discussions about our services
- Maintain, secure, and improve our website
- Keep records of our communications
- Meet legal and regulatory requirements
Submitting an inquiry allows Home Pillars to respond using the contact information you provide. It does not automatically subscribe you to unrelated marketing messages.
How We Share Information
Home Pillars does not sell or rent your personal information.
We may share limited information with service providers that help us operate our website, email, communications, or business systems. These providers may only use the information to perform services for Home Pillars.
We may also disclose information when required by law, to respond to a lawful request, or to protect the rights, property, or safety of Home Pillars, our clients, or others.
Your Communication Preferences
You may ask us to stop contacting you by email or telephone at any time. You can make this request by replying to our communication or contacting us using the information below.
We will make reasonable efforts to respect your communication preferences, subject to any messages required for an active project, contractual matter, or legal obligation.
Cookies and Website Analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, monitor performance, and understand how visitors use the site.
You can manage or disable cookies through your browser settings. Some parts of the website may not work as intended when cookies are disabled.
Protecting Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration. However, no website, email system, or method of electronic storage can be guaranteed to be completely secure.
Retaining Your Information
We keep personal information only for as long as reasonably necessary to respond to your inquiry, provide requested services, maintain appropriate business records, and meet legal or regulatory obligations. Information that is no longer required will be deleted, destroyed, or anonymized where appropriate.
Accessing or Correcting Your Information
You may contact us to request access to the personal information we hold about you or to ask that inaccurate information be corrected. We may need to verify your identity before completing a request.
You may also ask us to withdraw your consent or delete information, subject to any legal, contractual, or record-keeping requirements that apply.
Third-Party Websites
Our website may contain links to websites operated by other organizations. Home Pillars is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy when our practices, website, or legal obligations change. The revised policy will be posted on this page with a new effective date.
Contact Home Pillars
For questions, correction requests, communication preferences, or concerns about how your personal information has been handled, contact:
Home Pillars Inc.
1660 North Service Road East, Unit 114
Oakville, Ontario L6H 7G3
Phone: (647) 404-0610
Email: [email protected]
Contact form: homepillars.ca/contact